Klaviyo Specialist & Graphic Designer
The Company
We’re a voracious, award-winning eCommerce agency called LION Digital. Our team has over 15 years of experience in the space, some heavy-hitting specialists and some killer projects under our belt. Some of our clients are RM Williams, Helly Hansen, Fjallraven (KANKEN), Havaianas, Nutrition Warehouse, Mr Vitamins and many other exciting brands and entrepreneurs.
We are experiencing month-on-month growth with over 50 happy clients and purely 5-star reviews. Our team is growing, and we are searching for a driven individual determined to achieve targets. This role is not for the meek, we are looking for someone with big goals who wants to conquer the world with us.
About the Role
The ideal candidate will have solid graphic design skills — using tools such as Canva and Figma. We are looking for someone with expertise using Klaviyo to help Klaviyo customers with their email marketing needs.
The position is remote/full-time hours required (40 hours per week), as close to Melbourne, Australia time zone as possible.
Requirements:
- 1+ years of experience in email marketing is essential
- Experience designing email campaigns, using graphic design best practices
- Should be based in South Africa
- Excellent written and verbal communication skills
- Strong attention to detail and organizational skills
- Ability to work well in a team and independently
- Proficiency in email marketing platforms (especially Klaviyo, Mailchimp, and similar tools)
- Knowledge of email marketing best practices, including CAN-SPAM and GDPR compliance
- Basic understanding of email analytics
- Analytical mindset with a focus on data-driven decision making
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
- Willingness to continuously learn and stay up-to-date with industry trends and best practices
- Bachelor's degree in marketing, communications, or a related field, or equivalent work experience
Responsibilities:
- Execute the design and production of emails in platforms such as Klaviyo
- Assist in the planning and development of email marketing campaigns, including promotional, transactional, and lifecycle emails
- Coordinate the creation and deployment of email campaigns, working closely with the CRM & Loyalty Director.
- Develop and implement email list segmentation strategies to deliver targeted and relevant content to subscribers
- Monitor email deliverability and troubleshoot issues as they arise
- Track and analyze email campaign performance metrics, such as open rates, click-through rates, and conversion rates
- Identify opportunities for improvement and make data-driven recommendations for optimizing email campaign performance
- Conduct A/B testing to optimize email content, design, and targeting strategies
- Manage and maintain email lists, ensuring data accuracy and integrity
- Assist Manager to communicate campaign progress and results to stakeholders through regular reports
What we offer:
- An energetic, supportive and fast-growing team
- Advanced platforms/tools for higher performance and development at work
- Unlimited career growth, both professionally and personally
- Receive a 13th Month Loyalty Payment
- Benefit from paid australian public holidays to maintain a healthy work-life balance
- Eligible for quarterly bonuses as a recognition for high achievers
- Celebrate your special with time off on your Birthday
- Work with eCommerce market leaders in their industry
- Experience a fun team environment with a strong focus on collaboration and diversity
- Collaborative learning environment with a hands-on approach
- The salary range for this role is $500- $2,000 AUD per month depending on experience and skills
